Refund Policy

At Core2Connect, we strive to provide honest reviews, reliable support, and high-quality services related to printer setup, troubleshooting, and assistance. Your satisfaction is important to us. This Refund Policy explains when and how refunds may be issued.

1. Services Covered by Refunds

Refunds may be considered for:

  • Printer Support Services (remote setup, troubleshooting, installation assistance) if the issue remains unresolved after our team has attempted reasonable solutions.

  • Subscription or Paid Content (if applicable) within the specified cancellation period.

2. Services Not Covered by Refunds

Refunds will not be provided for:

  • Completed support sessions where the agreed service was delivered.

  • Issues caused by customer-side hardware failures, internet problems, or third-party software/hardware beyond our control.

  • Change of mind or dissatisfaction after successful service delivery.

  • Delays or disruptions due to factors outside our control (e.g., manufacturer issues, outages, or third-party service problems).

3. Refund Request Process

To request a refund, please:

  1. Contact us at second@smartbrothersupport.online within 90 days of the service date.

  2. Provide details of the issue, including any order reference or proof of payment.

  3. Allow our team an opportunity to resolve the issue before a refund is processed.

4. Refund Approval and Timeline

  • Approved refunds will be processed within [5–10 business days] to your original payment method.

  • Processing times may vary depending on your bank or payment provider.

5. Contact Us

If you have any questions regarding this Refund Policy or need assistance with a refund request, please contact us at:

https://core2connect.online/
Email: second@smartbrothersupport.online
Address: Shop No. 410, 3nd Floor, Meghdoot Building, Nehru Place, New Delhi – 110019, India

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